Patient Portal
Our secure patient portal is accessible to established patients online and via the Healow mobile app. Once you’ve signed in, you’ll be able to:
- Communicate with our office staff
- Look up labs
- Check appointment dates
- Review current medications and doses
- Request prescription refills
- Update family, social, and medical history
- Review patient visit summaries
- And much more
New patients can pre-register without a password. We encourage pre-registration as this will cut down on the need to fill out paperwork at your initial office visit.
Patient Forms
Below you will find our patient forms. For your convenience, feel free to download and print out these forms to save time at your child’s appointment.
Payment Policy
Medical services are provided and billed by The Children’s Group PC. Our providers participate in most major health insurance plans and provide a sliding scale fee service for uninsured patients. Please be aware that with any health insurance plans, there may be deductibles and copayments for which you are responsible at the time of your child’s visit.
If your plan is not listed, please call our billing department for further information at 843-332-6645.
Insurance
We accept the following insurances:
● Aetna
● Advicare
● Blue Choice Medicaid
● Blue Choice
● Blue Cross and Blue Shield
● Blue Cross and Blue Shield State
● ChampVA
● Christian Care Ministry
● Cigna
● First Choice
● Golden Rule
● GWH-Cigna
● Medcost
● Medicaid
● Multiplan PHCS
● Molina
● PAI (Planned Administrator)
● SuperMed Network
● Tricare
● United Healthcare
● Wellcare
● 21st Century Benefits
Billing Questions
What billing or insurance information will I receive?
How long will it take to get things settled with the insurance company?
I received a notice that my insurance company has paid on my bill, but I don't understand how they calculated their payment amount. Do you know?
Frequently Asked Questions
When should I schedule my child's first pediatrician visit?
The American Academy of Pediatrics recommends the first visit within the first week after birth and then regularly for well-child check-ups.
How often should my child have wellness check-ups?
What vaccines does my child need, and when?
Vaccination schedules can vary, but common vaccines include those for measles, mumps, rubella, polio, hepatitis, and others. Your pediatrician will provide a personalized schedule.
How can I ensure my child is meeting developmental milestones?
Regular check-ups include assessments of your child’s developmental milestones. If you have concerns, don’t hesitate to discuss them with your pediatrician.The American Academy of Pediatrics recommends the first visit within the first week after birth and then regularly for well-child check-ups.
What can I do to encourage healthy eating habits in my child?
Offer a variety of nutritious foods, model healthy eating behaviors, and involve your child in meal planning. Discuss any specific dietary concerns with your pediatrician.
What insurances do you accept?
Our providers participate in most of the major health insurance plans in this region of South Carolina. The following are the health plans which we currently accept. If your plan is not listed, we will be unable to file a claim on your behalf. Please call our billing department for further information at 843-332-6645. Please be aware that with any health plans, there may be deductibles and copayments for which you are responsible for at the time of your child’s visit.
Absolute Total Care
Aetna
Advicare
Blue Choice Medicaid
Blue Choice
Blue Cross and Blue Shield
Blue Cross and Blue Shield State
Champ VA
Christian Care Ministry
Cigna
First Choice
Golden Rule
GWH-Cigna
Medcost
Medicaid
Multiplan PHCS
Molina
PAI (Planned Administrator)
Super Med Network
Tricare
United Healthcare
Wellcare
21st Century Benefits
Do you offer same day sick visits?
Regular check-ups include assessments of your child’s developmental milestones. If you have concerns, don’t hesitate to discuss them with your pediatrician.The American Academy of Pediatrics recommends the first visit within the first week after birth and then regularly for well-child check-ups.
Do you have a patient portal?
Yes! We offer patient portal services through healow for the convenience of our patients! The portal can be accessed through our website and an app. Visit our site for more information https://www.thechildrensgrouppc.com/patient-portal
What if I need to talk to my babies pediatrician when the office is closed?
We have an after hours on call service should you need anything while our office is closed.
Do you have Saturday hours?
Yes, we are open 9am to 11am on Saturdays. And weekdays from 8:30am to 5pm
Looking to schedule your child’s first appointment? Contact us today!
604 N 5th St
Hartsville, SC 29550
Monday - Friday: 8:30 AM - 5:00 PM
Saturday: 9:00 AM - 11:00 AM
Sunday: Closed